Posting Date: 02/06/2024
Closing Date: Open until filled
Website: https://springtouchlawn.com/
Salary: $18 per hour
Hours: M-F, some Saturdays. Flexible schedule
Location: St Peter, MN
Position Description:
As an Account Services Representative Intern, you will work with the Account Services Manager to increase sales and marketing efforts, improve quality of services and quality control, and ensure Spring Touch Lawn and Pest Control remain competitive in our market space.
Under the direction of our Account Services Manager, you will learn about providing outstanding customer service to our clients via phone call, e-mail, live chat, or text. Recognizing, researching, and resolving customer issues using proprietary company software. Collaborating with your team on various projects and thinking of productive solutions.
Position Duties/Skills:
- Learn relationship building in order to build meaningful relationships with clients and potential clients within the company’s territory.
- Partner with our Account Manager and Account Service Representatives to smoothly activate the best clientele.
- Participate in training and development opportunities to help create the best customer experience.
- Act as an ambassador of Spring Touch mission, brand, vision, and product
- Learn how to sale, upsell, dialer system, outbound and inbound calls, collection calls.
- Learn a broad insight on financial markets, general daily inquiries, product setup and troubleshooting.
- Achieve and consistently exceed weekly/monthly target goals.
- Learn the software system and service assistant.
- Proactively maintain communication channels with clients and potential clients via email, phone, live chat, and text
- Update customer information in the company’s software platform, identify and correct data inconsistencies, clean up duplicate data.
Minimum Qualifications:
- Are 18 years of age or older.
- Availability to work during our season Spring/Summer internship between March through August,
- Currently enrolled in a bachelor’s degree program in sales, marketing, business or related field.
- Strong academic and/or extracurricular record
- Interested in Sales management, business development planning, key account management, and communicating customer value.
- Effective interpersonal, written, and oral communication with a keen focus on delivering business results.
- Ability to act tactically and make decisions under pressure.
- Exceptional organizational skills and time management skills
Other Comments:
Paid Sick Leave dependent on state, county, or city requirements
Application Process Information:
Apply directly on our website to get started right away: https://springtouchlawn.com/.
Please contact Jon Peterson at jpeterson@springtouchlawn.com or call 507-388-9100 with questions.